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Accipiter Labs

What we deploy

Working systems, built to run.

Nine systems we build to order. Each one ships to production inside your workflow.

Quote & RFQ automation

Requests arrive as messy emails, PDFs, and spreadsheets, and your team hand-keys every one. We parse the request, match each line to your catalog and pricing, and draft the quote for a rep to approve.

Quotes out the door in minutes.

Visible to AI search

Buyers now start with ChatGPT and Perplexity. If you're invisible there, the answer cites a competitor. We structure and expose your data so the engines see you, and name you.

Your name in the answer.

Order & document ingestion

Orders and paperwork still arrive by email, PDF, and fax, and someone re-types each one into your system of record. We read them and enter them automatically, routing only the unclear ones to a human.

Entry on autopilot, keying errors near zero.

Product data enrichment

Too many of your products carry a one-line description and a spec buried in a manufacturer PDF, so buyers order the wrong part. We pull the attributes from the spec sheets and fill the gaps across the catalog.

A searchable catalog, fewer wrong-part returns.

Quote follow-up

Most quotes go out and never get a second touch, and the winnable ones quietly die. We watch your open quotes, draft a timely follow-up, and flag the ones most likely to close.

Quote-to-order conversion up, no added headcount.

Returns & RMA triage

A return shows up as a photo and a vague reason, and someone checks warranty and decides restock or scrap by hand. We read the request, classify it against your policy, and draft the RMA.

Faster returns, less write-off leakage.

Customer self-service agent

A large share of inbound calls are lookups: order status, stock, pricing, reorders. We stand up an assistant wired to your systems that answers them instantly, and hands the rest to a person.

Inbound volume off the team, capacity back.

Sales-rep account briefing

Reps carry hundreds of accounts with no view of which are slipping. We turn order history into a daily brief for every rep: who stopped buying what, where the gap is, and the next best call. No CRM swap.

Reps a step ahead of every slipping account.

SPA & rebate recovery

Rebate and special-pricing programs carry a huge share of your profit, but the terms live in spreadsheets and claims go unfiled. We pull every contract into a live ledger and flag unclaimed money before it expires.

Margin and cash recovered. Unclaimed balances can run six or seven figures.

See yours on the list?

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Don't see your workflow?

Tell us what's slowing your team down, and we'll build it. Even the non-obvious.

Send us the workflow